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Regional Coalition welcomes push for data and voice in the USO

8 December 2016

The Regional Rural and Remote Communications Coalition has welcomed the release of the Productivity Commission’s (PC) draft report into the Universal Service Obligation (USO) with its finding that the current arrangements are in need of reform, sooner rather than later.

Achieving a Universal Service Obligation that is technology neutral and that provides access to both voice and data is one of the fundamental pillars that prompted the formation of this Coalition.

NSW Farmers Association President, Derek Schoen, said: “It is pleasing that the PC has recognised that the current USO agreement is out of date and that voice and broadband access should be part of the USO into the future.

“A temperamental landline doesn’t provide the connectivity that farm businesses need. Reliable access to fast internet is set to be the key driver of agricultural productivity. A modernised USO that includes minimum standards for voice and data is something that all political parties should support. It will have unambiguous benefits for rural, regional and remote Australians.”

The current USO only guarantees supply of a standard telephone voice service. This is out of step with the services that consumers are now using. The USO must be broadened to also guarantee data services. We support the Commission’s call for a “modernised and forward-looking approach to the subsidy and support arrangements that form universal telecommunications services in Australia.”

Teresa Corbin, CEO of the Australian Communications Consumer Action Network said “It is also pleasing that the NBN is viewed as a key infrastructure centrepiece which can be leveraged. However, moving forward we must be mindful of how the rollout is progressing and that current challenges with skymuster, which have been acknowledged by NBN Co, are addressed. Existing issues with Sky Muster create questions about its suitability as the sole form of connection for regional, rural and remote Australians should the current USO be abolished. The coalition will be considering this carefully in its response.”

President of the National Farmers Federation, Fiona Simson said: “Reforming the USO should not lower the baseline service, if any change in this area results in a lower level of service to consumers in regional, rural and remote areas it would be very concerning. The timing of any changes that may be made will be crucial to ensure that no consumer is worse off in the transition or disconnected due to reforms. The order of any changes implemented will need to be given careful consideration.

“The challenge now will be working with the Productivity Commission and Australian Government to ensure that the correct transitional arrangements are identified and form part of the solution. Funding will be key, and as a coalition we will be carefully analysing the PC’s recommendations as we prepare our submission in response. It is important that this process progresses rationally and with adequate consultation.”

The Coalition is a group of like-minded advocacy organisations who have come together to end the data drought and champion better communications services for consumers and small businesses living in rural, remote or regional areas.

For more information please see:

Hashtag: #datadrought

Related files:

Media Enquiries: ACCAN: Luke Sutton, or 0409 966 931
NFF: Alison Penfold, or 0408 448 250
NSWFA: Kathleen Curry, or 0429 011 690
AgForce Queensland: Scott Whitby, or 0418 733 102
Cotton Australia: Chris Larsen, or 0488 189 502
Country Women’s Association of NSW: Danica Leys, or 0488 735 351
Isolated Children’s and Parents’ Association: Wendy Hick, or 07 4995 3266
GrainGrowers: David Mckeon, or 0428 321 982
Australian Forest Products Association: Sara Bray, or 0477 772 384
Better Internet for Rural Regional and Remote Australia: Kristy Sparrow, or 0429 853 482
Ricegrowers' Association of Australia: Leah Wythes, or 0488 071 165
WA Famers: Melanie Dunn, or (08) 9486 2100
Victorian Farmers Federation: Ashley Mackinnon, or 0417 165 784

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